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1. PERSONAL SKILLS Can a potential employee speak well? Can he/she answer questions of customers in a positive, informative manner? Can the prospect provide good customer service? While not everyone has an outgoing sales' personality, successful employees can communicate in a non-confrontational, positive manner with their coworkers, team members, subordinates, management, and customers. Being able to work well with others is a vital...

What you were taught in school no longer applies to the job searching skills needed in today’s market.  The rules have changed, from the resume through the interview, and with COVID-19, things are going to change even more. Here are some hot tips for being a savvy career planner: 1) Identify your top competencies, strengths, demonstration situations and high point stories – Different behaviors for different jobs are...

In today’s world, with COVID-19 slowing things down, layoffs are increasing a great deal. Lay offs are something that you can regularly hear about in the news. As more businesses are forced to downsize, or shutdown, you may find yourself laid off from your current position. This layoff may be permanent or temporary; it often depends on the needs and current state of your employer. Either way, should you find yourself laid off, you...

Nowadays, a great significance is being given to Performance Management, as companies incorporate them in their effective management strategies. However, a lot of people find this process a complicated one, mostly because of the many options that it offers – on the organization, a specific department/branch, a product or service, and on employees, among others. In order to minimize this confusion, the items below will give you a...

Hiring a new employee is something that professionals often postpone as long as possible. It is important to find the right person to fill the vacancy. The hiring process takes time and effort. There is a big temptation to add someone who is available at that moment and looks like they have the skills to do it. This is often a mistake. Here is a list of other hiring mistakes that professionals frequently make: 1. No job description...

A committed employee is extraordinarily valuable. You can gain staff commitment by meeting people’s key needs: paying attention to people at all levels; trusting and being trusted; tolerating individuality; and creating a blame-free, can-do culture. But why go through all these? What is the importance of gaining trust and commitment? It all goes down to the fact that when a company gains the trust and commitment of their employees they...

What does it take to truly motivate an employee? What breaks an employee's resistance to showing up on time and lets them work with joy? What makes employees brag about the company that pays them? How do successful corporations succeed in keeping loyal employees? Not by fear or intimidation. Once pressure is applied 'to perform or produce,' either more or better, the average employee becomes less effective. Many employees are completely...