Contributes to architecture design of Core IT Solution (Pardot)
Explore solution capabilities to fulfil new business requirements
Understand in depth Solution implementation in order to guide decisions during fit-gap analysis.
Design solution enhancement and follow-up on the build activities with development teams.
Configure Core solution when needed
Review solution design when performed by third parties
Interact with the business solution team in order to understand expectation and requirements.
Produce detailed system requirements (both functional and non-functional) document to be used in the design process
Provide estimates for new requirements
Produce and records all methodology-related deliverables to ensure compliance with standards and meet audits requirements
Provide consultation and recommendation for improvements, new solutions and problem management
Validate that delivered user stories are in line with the original requirement
Liaise with vendors/editors to ensure appropriate resolution of issues raised by the business user
Ability to provide guidance to help with complex incidents, problems resolution
Use the requirements and produce a detailed design describing the recommended solution/changes to the existing solution(s)
Facilitate the understanding of the business and functional requirements by the development teams to ensure proper implementation
Guarantee all work is compliant with internal and external audit as well as financial legal requirements (e.g. statutory, reporting, tax etc)
3-4 years of experience with Pardot specifically, certified Pardot Consultant, certified Salesforce Admin
Proven experience with Pardot, Salesforce Engage, Google Analytics, B2B Marketing Analytics, Sales Cloud (preferably with an Admin certification)
Proven experience in the role of Solution Expert
Strong personality able to prioritize and push for priorities rather than urgencies
Familiar with agile methodologies (preferably Scrum on AzureDevOps)
Must have a leading, independent, proactive and resourceful mindset
Willing to do the extra mile such as looking in other tools and proposing solutions for globalisation when it’s affecting Pardot
Experience on Marketo is a plus
PM or Scrum master experience with proven track of a delivery, ability to handle large projects across multiple countries, BUs including integrations to other tools/products
Experience working in a global context (Core template definition or implementation, country deployment of a core model)
Experience working with global teams including off-shore component
Ability to manage a number of activities concurrently and to drive them to completion.
Ability to run internal or external workshops
Able to evaluate information, identify key issues and formulate conclusions based on sound, practical judgment, experience, solution-oriented and common sense
Strong verbal and written English skills.
ITIL 3 certification
Master’s degree in engineering, mathematics, physics, computer/data science alternatively a master’s degree in business, economics or similar supplemented with computer science degrees or certifications
About Adecco Group
The Adecco Group is the world’s leading HR solutions partner. We provide more than 700,000 people with permanent and flexible employment every day. With more than 34,000 employees in 60 countries, we transform the world of work one job at a time. Our colleagues serve more than 100,000 organisations with the talent, HR services and cutting-edge technology they need to succeed in an ever-changing global economy. As a Fortune Global 500 company, we lead by example, creating shared value that meets social needs while driving business innovation. Our culture of inclusivity, fairness and teamwork empowers individuals and organisations, fuels economies, and builds better societies. These values resonate with our employees, who ranked us the 2nd Best Workplace in Europe according to the annual Great Place to Work® survey.
We make the future work for everyone.
The Adecco Group is based in Zurich, Switzerland. Adecco Group AG is registered in Switzerland (ISIN: CH0012138605) and listed on the SIX Swiss Exchange (ADEN). The group is powered by nine lead brands: Adecco, Modis, Badenoch & Clark, Spring Professional, Lee Hecht Harrison, Pontoon, General Assembly, Adia and YOSS.