The Solutions Consultant will lead product commercialization, market analysis, customer product needs assessments, support and consulting, day-to-day technical escalations in maintaining the success of our customers. Solutions Consultant absorb complex technical concepts and communicates them to the project / delivery management, technical and sales team. S/he can identify opportunities for increased efficiencies, work with cross-functional teams to continuous improvement of products, services, operations, and competencies.
This position will be reporting to the CTO.
Level / Grade: Manager
- Consult with clients to understand requirements, define challenges, and arrive at solutions.
- Work closely with CTO/Technology Architects in Architecting technical solutions and agile project plan.
- Articulate solution and approach in a clear, concise manner and be able to deliver it as planned.
- Constantly work towards achieving above-and-beyond value to customers.
- Cultivate and sustain a highly motivated team to deliver solutions at speed with quality.
- Encourage participation of teams to discover solution offerings utilizing new technologies relevant to future client needs.
- Work towards a stream-lined delivery process and achieving the targeted profitability.
- Publish blog posts and stay active in forums.
- A degree in Computer science with related technology experience.
- Very good understanding of Cloud and Data engineering technologies.
- Excellent communication, a knack to connect with customers and give genuine care.
- Sincere and humble dedication in solving problems.
- Exceed expectations and deliver experiences that breed customer loyalty.
- Ability to manage time and energy, to respond to customers quickly and promptly.
- A craving for working in a challenging, fast paced and constantly evolving work environment.