ERP Project Manager

  • Resolvit
  • Remote (USA)
  • Out 11, 2021
Project Management Other

Job Description

Join Resolvit as an ERP Project Manager and be part of a creative, forward-thinking team. Our success at deploying skilled, highly knowledgeable experts has landed us on the Inc. 5000 list of America’s fastest-growing companies four times – and we’re just getting started.

As the ERP Project Manager, you will orchestrate the delivery of solutions to support data driven decision making. You will identify the business-driven requirements and work with the Analytics team to identify and deliver solutions. You will also present solutions and work with stakeholders to optimize selection and implementation. Additionally, you will:

  • Manage team tasks and priorities with Agile techniques to implement solutions and continuous enhancement along with follow ups
  • Manage priorities and resources (both internal and external) to deliver projects and ensure successful outcomes
  • Manage Jira board and play Scrum Master role in huddles
  • Manage priorities for analytic system fixes and enhancements
  • Provide solution documentation
  • Implement efficient solutions with minimum workarounds
  • Maximize stakeholder engagement
  • Provide resources to users to assist with solution adoption
  • Monitor support tickets
  • Proactively identify ways of improving service to customers
  • Proactively pick up tasks that need doing
  • Coordinate team tasks to deliver SLAs as per current ticketing system
  • Maintain awareness of and compliance with company quality control, compliance, confidentiality, and intellectual property policies
  • Maintain all files and records in an accurate manner to ensure ease of retrieval of information
  • Ensure accuracy and accessibility of records and data
  • Keep close communications with other divisions to deploy solutions, changes, and fixes as required by the business
  • Maintain and enhance reporting and BI systems without business interruption/disruption
  • Manage external vendor relationships to ensure quality delivery is achieved
  • Manage change management processes

What You’ll Need to be Successful:

  • Knowledge of Agile best practices, analytical systems (S&OP, FP&A, ERP, Microsoft Stack), and BI
  • Project management skills (solution specification)
  • Experience with Agile work processes
  • Experience with change management processes
  • Experience with support at all user levels
  • Effective and quick troubleshooting abilities
  • Excellent customer service skills
  • Excellent written and verbal communication skills 
  • Well-developed interpersonal skills
  • Punctuality
  • Confidentiality, integrity, and discretion
  • Patience and attention to detail
  • Ability to work EST business hours

Benefits:

At Resolvit, you’ll be given the support you need to grow in your consulting career. In addition to opportunities for advancement, we offer:

  • Medical, dental, and vision insurance
  • Life insurance coverage
  • Long-term and short-term disability coverage
  • 401(k) retirement plan with matching
  • Professional support from our Client & Employee Optimization Specialist