Functional Analyst

Functional Other

Job Description

𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧:
Experience/exposure to business requirements analysis
Experience with business and engineering collaboration
Knowledge of software development methodologies (including agile and traditional waterfall)
Excellent problem-solving and analytical skills
Strong written and verbal communication skills as well as strong organizational skills
Ability to juggle and complete multiple tasks
Experience working in a cross functional time-zone distributed team environment
Excellent leadership and influencing skills
Self-motivated and pro-active with demonstrated creative and critical thinking capabilities
 
𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠/ 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐛𝐚𝐜𝐤𝐠𝐫𝐨𝐮𝐧𝐝 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
As a Business Analyst, will be supporting multiple AppleCare systems in the service management space .
Lead brainstorming sessions to gather requirements and perform high level systems impact analysis for new business initiatives
Perform Requirement/ Functional Detailed analysis & document specifications
Ensure proper requirement traceability and delivery during development and Integration Testing
Provide solution hand-off and training for the new features to Operations and Production Support teams.

𝐂𝐚𝐧𝐝𝐢𝐝𝐚𝐭𝐞 𝐦𝐮𝐬𝐭 𝐫𝐞𝐥𝐨𝐜𝐚𝐭𝐞 𝐭𝐨 𝐭𝐡𝐞 𝐜𝐥𝐢𝐞𝐧𝐭 𝐥𝐨𝐜𝐚𝐭𝐢𝐨𝐧 𝐟𝐫𝐨𝐦 𝐝𝐚𝐲 1 𝐚𝐧𝐝 𝐜𝐚𝐧 𝐬𝐭𝐚𝐫𝐭 𝐖𝐅𝐇
𝑫𝒖𝒓𝒂𝒕𝒊𝒐𝒏 : 1-2 𝒚𝒆𝒂𝒓𝒔