Responsible for overall management and delivery to customers of all projects under a SAP Program
• Manages delivery of Programs in a manner that ensures customer satisfaction
• Provides overall team leadership for the Program
• Manages day-to-day activities and provides leadership to project teams, and provides overall coordination of off-shore resources in conjunction with his off-shore management counterpart
• Defines and manages the overall Program scope, approach, and plan
• Ensures that projects within the Program are completed on time and within budgeted cost and profitability targets.
• Mentors and develops leadership talent of project managers and team members as required
• Drives end to end Program implementation involving interaction with multiple stakeholders
• Establishes executive level and operational level client relationships; and understands their concerns, challenges, and goals
• Manages client expectations, provides updates to senior management, participates in steering committee meetings
• Anticipates issues and needs of the customer related to the Program and addresses them proactively
Qualifications
• 15+ years SAP experience in some large business transformation projects
• SAP S/4HANA Implementation experience is a must. Experience in SAP Hybris Commerce and SAP C4C Sales/Service Cloud is good to have.
• Experience as SAP Project/Program Manager for multiple, full life-cycle implementation projects with at least 1 global template rollout involving multiple countries and life sciences / medical devices client
• Experience in off-shore / on-shore model
• Detailed knowledge of SAP Activate Methodology and Solution Manager
• Experience working for a Tier 1 or comparable systems integrator in SAP Delivery-focused leadership roles
• Ability to lead and manage multiple stakeholder groups through the life-cycle of a project / program – i.e., client, consultant, 3rd party (SAP or another vendor)
• Ability to communicate effectively with client Business and IT Leadership
• Proficiency developing high-level and detailed program and project level activity/task work plans, schedules, staffing plans, and work-effort estimates
• Proficiency in scope and scope change management, issue and risk management, and status reporting (executive level and team level)
• Experience in sales / pre-sales activities – i.e., lead qualification and development, team sales, partnering with other solution providers, RFI / RFP (bid) responses, bid response presentations to customers
