SAP Program Manager (Retail)

  • The Dignify
  • Remote (Dallas, TX, EUA)
  • Jan 09, 2022
Project Management, Functional SAP

Job Description

Responsible for overall management and delivery to customers of all projects under a SAP Program 
•            Manages delivery of Programs in a manner that ensures customer satisfaction 
•            Provides overall team leadership for the Program
•            Manages day-to-day activities and provides leadership to project teams, and provides overall coordination of off-shore resources in conjunction with his off-shore management counterpart  
•            Defines and manages the overall Program scope, approach, and plan
•            Ensures that projects within the Program are completed on time and within budgeted cost and profitability targets. 
•            Mentors and develops leadership talent of project managers and team members as required
•            Drives end to end Program implementation involving interaction with multiple stakeholders 
•            Establishes executive level and operational level client relationships; and understands their concerns, challenges, and goals
•            Manages client expectations, provides updates to senior management, participates in steering committee meetings
•            Anticipates issues and needs of the customer related to the Program and addresses them proactively 
•            15+ years SAP experience in some large business transformation projects 
•            SAP S/4HANA Implementation experience is a must.  Experience in SAP Hybris Commerce and SAP C4C Sales/Service Cloud is good to have.
•            Experience as SAP Project/Program Manager for multiple, full life-cycle implementation projects with at least 1 global template rollout involving multiple countries and life sciences / medical devices client
•            Experience in off-shore / on-shore model
•            Detailed knowledge of SAP Activate Methodology and Solution Manager 
•            Experience working for a Tier 1 or comparable systems integrator in SAP Delivery-focused leadership roles
•            Ability to lead and manage multiple stakeholder groups through the life-cycle of a project / program – i.e., client, consultant, 3rd party (SAP or another vendor) 
•            Ability to communicate effectively with client Business and IT Leadership 
•            Proficiency developing high-level and detailed program and project level activity/task work plans, schedules, staffing plans, and work-effort estimates 
•            Proficiency in scope and scope change management, issue and risk management, and status reporting (executive level and team level)
•            Experience in sales / pre-sales activities – i.e., lead qualification and development, team sales, partnering with other solution providers, RFI / RFP (bid) responses, bid response presentations to customers