ServiceNow Sr. Technical Consultant

  • Fujitsu America, Inc
  • Pasadena, CA, USA
  • Aug 19, 2020
Technical ServiceNow

Job Description

This will suit an experienced ServiceNow professional with a successful recent track record The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization.

Candidates will be experienced in leading ServiceNow engagements end to end,
In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:

  • Expertise and delivery for ServiceNow based consulting initiatives.
  • Define business problems/opportunities with constraints, goals, budgets and timelines
  • Communicates technical problems and solutions to both technical and non-technical audiences
  • Ability to convey complex technical concepts in understandable business terms
    Consults with business analyst/project manager to develop appropriate technical solutions
  • Document and gain acceptance / approvals of selected final solutions
  • Execute technical solutions in capacity as a ServiceNow lead, subject matter expert
  • Coach and advise other Developers

Skills and Experience Requirements:
  • Minimum of 5 years of ServiceNow design and development experience
  • Experience developing ServiceNow solutions and technical design documents from business requirements
  • At least two full lifecycle ServiceNow implementations in the role of a lead consultant.
  • Enterprise/large Service Management implementation experience
  • Hands on experience beyond ITSM into ITOM, Project Portfolio Management, HR Management, Field Service Management
  • Programming expertise in Java, JavaScript or other functional programming languages
  • Demonstrated understanding of ITIL practices

Skills And Certifications
  • ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is must
  • ITIL v3 certification
  • Excellent analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Strong presentation development and Customer Presentation skills
  • Successful teamwork experience & demonstrated leadership abilities

Seniority Level



  • Information Technology & Services 
  • Computer Software 
  • Financial Services

Employment Type